Application Name: My EG
Last Updated: December 25, 2025
Introduction
At My EG ("we", "our", or "us"), we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines the methods by which we collect, utilize, and protect your information when you engage with the My EG mobile application.
Information We Collect
Personal Information
- Name, email address, and phone number (only when voluntarily provided)
- Information submitted via forms or contact features
Non-Personal Information
- Device specifications (model, operating system version, application version)
- Data regarding app usage and interaction logs
Automatically Collected Information
- IP address (utilized for security and analytical purposes)
- Crash logs and diagnostic information
How We Utilize Your Information
- To enhance and optimize app functionality
- To address user support inquiries
- To evaluate app performance and rectify issues
- To maintain security and prevent unauthorized use
Data Sharing and Disclosure
We do not sell, trade, or lease your personal information. Data may be shared exclusively with reputable third-party service providers for analytics or crash reporting, or as mandated by law.
Third-Party Services
My EG may engage third-party services, including analytics or crash reporting tools. These services operate under their own privacy policies regarding the handling of information.
Data Security
We implement reasonable measures to protect your data; however, it is important to note that no electronic transmission or storage method can be deemed entirely secure.
Children’s Privacy
My EG does not intentionally collect personal information from individuals under the age of 13. If such information is identified, it will be promptly removed.
Your Rights
- Access your personal data
- Request modifications or deletions
- Withdraw consent where applicable
Changes to This Policy
We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated date.
Contact Us
For inquiries regarding this Privacy Policy, please reach out to us at:
Email: erp@egfm.ae
Application Name: My EG